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System and methods for monitoring devices, systems

2020-02-12 来源:客趣旅游网
专利内容由知识产权出版社提供

专利名称:System and methods for monitoring devices,

systems, users, and user activity at remotelocations

发明人:Jon F. Butler,Mark W. Nakada申请号:US11773540申请日:20070705公开号:US09189792B2公开日:20151117

专利附图:

摘要:Systems and methods for monitoring remotely located devices, systems, users,and user activities are described. The systems contain a central device where the digital

content is stored, a remote device for delivering the digital content to a user, and meansfor transferring the digital content from the central location to the remote location. Dataabout the remote devices, users, and the user activities at the remote devices may bemonitored. The data includes fault monitoring data, system performance data, systemmanagement data, user physical activity data, graphical interface data, demographic data,sales transaction data, survey data, and the like. The data can be monitored on a periodicbasis or on a substantial real-time basis. The monitored data can then be used for variouspurposes, including customizing the advertising and content for an individual user or agroup of users, reducing time wasted for diagnostic trips, lessening user frustration,and/or enhancing customer relationship management, as well as facilitating systemadministration, system maintenance, and/or statistical marketing analyses.

申请人:Jon F. Butler,Mark W. Nakada

地址:Salt Lake City UT US,Salt Lake City UT US

国籍:US,US

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